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SHIPPING TERMS
While we do everything we can to ensure a quick delivery it is out of our hands once it leaves the warehouse. Delivery times vary depending on where in the world you are and are not guaranteed.
If you have specific delivery request please comment at the checkout.
United States and Canada:
Orders are couriered and tracked via USPS or UPS.
Estimated delivery times:
Central = 1-2 working days;
East or West Coast= 3-4 working days
Rest of World:
Orders are un-tracked, unless requested, and posted via USPS or DHL.
6-21 working days (in busy times these can take longer).
Please note: Kiwi Journals will not be held liable for any items lost in the mail. Please contact us if you think your item is lost and we will do our best to help you track it down.
Product Availability and Substitutions
We do our best to keep all advertised products in stock. However, from time to time, certain items in our bundles may become unavailable due to supply issues.
In such cases, we may substitute an item of equal or greater value. We aim to ensure any substitutions maintain the overall quality and purpose of the bundle.
If a substitution is required, we will notify you where possible before dispatch. If you do not wish to accept the substitution, you may request a refund for that item or cancel your order for a full refund.
